City West Building
611 N Exchange Ave.
PO Box 3003
Gillette, WY 82717
Billing (307) 686-5206
Service Outage/Admin. (307) 686-5262
Fax (307) 686-6564
Send an E-mail
HOURS OF OPERATION: MON-FRI 7:00 AM-4:00 PM
Notice: Email notification of your Utility Bill is now available. Contact Customer Service by email at CUSV@gillettewy.gov or call (307) 686-5206 to set up your account for email notification.
The Utilities Department includes these divisions:
Utilities Administration
Provides administrative, technical, and supervisory direction for department operations & capital projects development & coordination.
Customer Service
Customer service representatives assist customers with connecting and disconnecting utility services. They also generate bills and collect payments for electric, water, sewer, and trash services, as well as maintaining all utilities account records, and provide assistance program information, rate schedules, and energy conservation information.
Wastewater
Collects and treats the sewage produced by the citizens and businesses of Gillette.
Water
Produces and distributes potable water to the citizens and businesses of Gillette.
Electrical Engineering
Provides support for capital improvement design, conceptual layout & design, electrical infrastructure mapping, inspection of infrastructure, street light program, and system planning, as well as internal support to other City divisions.
Electrical Services
Maintains the City’s electric distribution lines, operates & maintains electrical substations, installs & maintains street lights, holiday decorations, and line extensions.
Electrical Services Capital Contribution Fee [PDF] - fees paid for new or expanded construction.
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